FAQs about LIVALL Smart Helmets

How can I work with the walkie talkie (intercom) function?

To use the walkie talkie function properly, you should insure that you connect the bling jet, turn on message broadcast in the shortcut menu, add friends in your group and operate LIVALL APP with foreground status. Then you can go to shortcut menu to click the “Bling Jet Talking” submenu and set up a new talking objective or group. After you select your intercom friend, return to the homepage. Click the Start button to start riding and hold the intercom key on the bling jet to start a intercom conversation.

How can I modify the light settings?

After you successfully connect and register LIVALL APP, you can find the “Light” submenu in the shortcut menu. There are 5 modes of light settings.

How do I change the language prompt instructions of the helmet?

For language switch, you first hold “+” key, then press “-” key for one click. When you hear English voice message instruction, you can switch English version.

What should I do if my Android smart phone could not connect the devices after first successful connection?

You should check your Bluetooth status on your smart phone. If it is off, you should switch off LIVALL APP first. You switch on the Bluetooth and then restart LIVALL APP.If the Bluetooth is on, unbind all the originally connected devices and bind the devices again.

What should I do when I could not charge or turn on the smart helmet normally?

If you could not charge or turn on the helmet as usual, please take the following steps to fix the problems. During the charging, please plug in and pull out USB line (charging line) from the USB interface (port) on the helmet for several times. After the practices of plug-in and pulling out, you press on the power on/off button for at least 3 seconds and then you will hear the power on voice message. The plug-in and pulling-out practices serve to reset the power-on function.Please note that the practices should be made in charging state.

What kind of materials is LIVALL’s Bling Helmet made?

For the outer part, we improved high strength PC material of 1mm thickness. For the inner part, we use a special kind of foam called EPS, which is imported from the US, to make the helmet comfortable to wear. The helmet’s streamlined design not only reduces air resistance, but also keeps the helmet cool. The Bling Helmet has passed all the required safety tests.

How to control the LIVALL Bling Helmet’s indicators?

Once the Bling Helmet and Bling Jet are connected via the Riding App, you can click the turn left (<-) or turn right (->) button on the Bling Jet to make the indicator blink three times in the chosen direction.

What sizes of the phones are available for the LIVALL Phone Holder?

LIVALL’s Phone Holder could support the smart phones from 4 to 6 inches.

What is LIVALL’s major product line? Do I need to purchase them all?

LIVALL’s product line consists of the Bling Helmet, the Bling Jet (remote control), the Nano Cadence Sensor, a Phone Holder and the LIVALL Riding App.

The Bling Helmet and the Bling Jet are the major products. They are usually used to work together.The other products are optional for your purchase. The Nano Cadence Sensor with APP works to record your rotation speed. The Phone Holder serves to hold your smart phone and provide a power bank for you.